Returns & Refund is a guarantee provided by GoodVibes7 for every product in our store.
Before shipment, we will check the quality and brand of each product to avoid any possible problems.
When you receive a product with low quality or being damaged, you can contact us to resolve these problems. Also, you can request a full refund and return the item (the buyer pay the shipping costs).
The following situations are not included:
- An item you claim that is not as described, but we can prove that it is.
- Items are just as described, but you no longer want them.
- You need to pay double shipping for exchanges if there is no problem of quality
Conditions for Submitting Refund Requests
- You can submit refund requests up to 5 days after the order is completed.
- You can do this by email.